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Privacy Policy

1. When the user fills our web form, we SUN Bulgaria Ltd.  collect the following information about the customers:

1.1. In case of private purchase the form collects:

      Phone number for contacts.

      E-mail address for contacts.

      Name and last name of the client.

      Current address.

      Address of delivery in case that the package will be delivered at different address than the current one.

1.2. In case of bank or PayPal transaction, we require the number of the bank / PayPal account.

1.3. In case that the purchase is made by a Business account , the system collects also:

      Name of the company.

      VAT Number

      Tax number

      Invoice contact person of the company.

2. When you fill the “Contact Us!” form, we collect the following information:


      E-mail address for contacts.

      Phone number for contacts.


3. SUN Bulgaria Ltd. Guarantees to it’s customers, that any information collected during the registration, browsing, transactions etc. will be treated as confidential and will not be used, and disclosed to third parties outside of the company in any other conditions, beside those pointed in section “Overall conditions”.

    SUN Bulgaria Ltd. protects the personal information of the customer. This condition voids if the customer provides false information.

3.1. SUN Bulgaria Ltd. Will not disclose any personal data to third parties unless with written agreement of the customer or demanded by government institutions according to the acting laws. In that case the company is required to provide the requested information according to the law.

3.2. Any information collected by cookies, completed transactions, visited pages, links, also external referrals to our website (like for advertising for example) are being sent in analytics module with aim to improve our services towards our customers, like accessibility of our website etc.

4. When payment is done by card, the necessary data about the card is being collected and processed.
4.1. Please note that SUN Bulgaria LTD. does not have any access to the card data, they are accessible only our servicing bank.
4.2. Please note that SUN Bulgaria LTD. does not have any access to authentication data, they are accessible only by the card issuer bank.

5. SUN Bulgaria Ltd., is reserving the right to download cookies at the customer’s computer systems for improvement of our services – as accessibility to our website and the quality of provided services.

     Cookies transfer data about visited hyperlinks, login information, etc.


6. To edit your profile, you must log in the system with it and then go to “Profile” section, where you can edit the details in the sections pointed in the left column.


7. At this point SUN Bulgaria Ltd., does not send any advertising or promotional e-mails, and we will contact the customer only in case of purchase.

     If there is a change, the customers will be notified and they will be given the ability to subscribe / unsubscribe to / from any given service.


What are cookies?

1. Cookies are files with information stored on your computer's hard drive that record how you navigate a website so that when you visit it again, it can present you with certain options based on the information stored from your last visit . Cookies can be used for traffic analysis as well as for advertising and marketing purposes.

2. Cookies are used by most websites and do not harm operating systems. If you want to change or check what type of cookies you accept, you can do so in the settings of the browser you are using. You can block all or certain cookies at any time by activating the browser setting that allows this activity. But if you block all cookies (including basic cookies), you will not be able to access / use all or some parts of our site.

How do we use cookies?

1. Cookies help us understand how you use our site. This analysis helps us develop and improve the site, products and/or services and offer you what you need.

2. Cookies are:

2.1. Session cookies: These are stored on your computer only during the web session and are automatically deleted when you close your browser - they store an anonymous session ID that allows you to browse the site without having to log in each page and do not collect any personal data from your computer.

2.2. Persistent cookies: A persistent cookie is stored as a file on your computer and remains there when you close your web browser. The cookie can be read by the site that created it when you visit it again.

3. Cookies can also be categorized as follows:

3.1. Necessary cookies: These cookies are essential for you to use the site effectively, for example when you buy a product and/or service, and therefore cannot be turned off. Without these cookies, the services available to you on our site cannot be provided. These cookies do not collect information about you that can be used for marketing or to remember where you access the Internet.

3.2. Functionality cookies: These cookies allow us to monitor and improve the performance of our site. They allow us to count visits, identify traffic sources and see which parts of the site are most popular.

3.3. Marketing cookies: These cookies are set through our site by our advertising partners. They may be used by these companies to create the profile of the user and allow the sending of advertisements and messages outside the platform of other sites. They work through the unique identification. By blocking them, you will not receive our advertisement.